Refund Policy

This Refund Policy explains how Toolkits+ handles refund requests for digital products, including standalone apps, creator utilities, workflow tools, downloadable files, and digital toolkits.

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Because Toolkits+ products are digital downloads, refunds are limited once a product has been purchased, accessed, downloaded, or delivered. Digital products cannot be physically returned, and access to downloadable files may begin shortly after checkout.

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We review refund requests on a case-by-case basis and may offer troubleshooting, replacement download access, updated files, store credit, or another reasonable solution before approving a refund.

Refunds are generally not provided for completed digital purchases unless there is a verified issue with the order, download access, or product functionality that cannot reasonably be resolved.

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A refund may be considered if you were charged more than once for the same product, did not receive access to your purchased download, received the wrong product, or experienced a confirmed product issue that prevents the app from working as described.

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Refunds are generally not provided for buyer’s remorse, accidental purchases, failure to read the product description, unsupported systems, incompatible files, lack of required software, or issues caused by user setup, device limitations, third-party software, or modified files.

To request a refund review, please contact Toolkits+ support within 7 days of purchase. Refund requests sent after this period may not be eligible for review unless required by applicable law.

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When contacting support, include your name, order details, product name, purchase date, and a clear description of the issue. Screenshots, error messages, or other details may help us review the request more quickly.

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Submitting a refund request does not guarantee approval. Toolkits+ reserves the right to deny refund requests that do not meet this policy, appear abusive, involve completed digital access, or relate to issues outside the product’s listed features or requirements.